Proof
The warehouse's memory.
Every order has evidence. Every exception has answers. Type an order ID. The video plays. Case closed.
Right now, you're writing checks because you can't prove what happened.
A client calls about 47 disputed orders from last week. Your WMS says "packed." Your scan logs say "verified." You have no video. No images. No physical evidence of what went into those boxes.
Three hours later, you've investigated nothing. Proven nothing. And you're writing a check for $14,000, because you can't prove your team did the job right. This happens every week. At every 3PL. At every scale.
$2,500/day
in dispute exposure for a 3PL shipping 5,000 orders/day. Disputes you can't prove, claims you can't fight, money you can't recover.
Every order. Every station. Searchable in seconds.
Order-linked video evidence
Search by order ID, station, operator, or time range. Pull up the visual record of any order in seconds, not hours. Video stored up to 90 days.
Dispute resolution in seconds
A customer claims the wrong item shipped. You search the order number. The video shows exactly what went in the box. Case closed. Highline Commerce cut investigation time from hours to 5 minutes.
Irrefutable evidence for chargebacks
When the physical evidence exists, fraudulent claims become indefensible. Brilliant Fulfillment recovered 100% of fraudulent claims during peak season.
Client transparency without calling the warehouse
Brands and merchants see the physical quality of their fulfillment through the Client Portal. No phone calls. No site visits. No trust on faith.
Customer story
Manifest.eco eliminated 90% of dispute liability in 15 days.
Manifest.eco is a growing 3PL where customer disputes were consuming margin. Every dispute required a manual investigation with no physical evidence, just WMS logs and best guesses. Most ended with a payout.
After deploying Rabot, every order had a visual record. Disputes went from costly investigations to instant resolutions. Order-liability costs dropped 90% in the first 15 days. Meanwhile, Manifest.eco doubled order volume while cutting labor costs 36% year-over-year.
90%
Order-liability cost reduction in 15 days
36%
Lower labor cost per order (YoY)
2x
Order volume while cutting costs
"Getting new customers to process returns with us via Rabot is easy. I show my prospect the platform and video, and they ask me where to sign."
Hooner Baweja
CEO, ShipCube
The evidence speaks for itself
Highline Commerce
Hours to 5 minutes (95% reduction)
Investigation time
Brilliant Fulfillment
100% during peak season
Fraudulent claims recovered
ShipCube
600% in 6 months
Returns business growth
See your first week of station data.
Install in one day. No WMS changes required. Every order gets a visual record from day one.