Every return has a story. Now you can see it.
Video-documented returns processing that proves condition, prevents fraud, and wins new business.
Book a DemoReturns are growing. Nobody can see what's actually being returned.
A customer sends a product back. The brand ships it to a 3PL for processing. The 3PL receives the return, inspects it, grades it, restocks or disposes.
But what proof does the brand have? A line in a spreadsheet: "Returned, Grade B." No photos. No video. No evidence of the item's actual condition.
Was it really Grade B? Was it actually defective? Was it worn three times and sent back with the tags reattached? Nobody knows. And "trust our process" is the weakest pitch in fulfillment.
Where's the evidence?
Every return gets a visual record. Automatically.
Condition documentation
The video shows the actual state of every returned item. Stains, missing parts, wear, damage, all recorded. No subjective descriptions. No ambiguity. The brand sees what the 3PL sees.
Fraud prevention
A customer claims they returned a $400 jacket. The video shows an empty box. Claim denied. A customer says the item was defective. The video shows it was worn and washed. Claim denied.
Remote visibility for brands
Brand partners log into the Client Portal and see the condition of their returns without visiting the warehouse. No phone calls. No trust on faith. Real-time evidence.
Return-to-stock confidence
When condition is documented with video, brands trust the grading. More items get restocked instead of written off. ShipCube achieved a 99% return-to-stock rate.
Returns Processing Flow
Item arrives
Camera records condition
AI links to return ID
Brand sees remotely
Restock or dispose
Returns processing went from a liability to the strongest sales pitch in the company.
ShipCube specializes in returns processing. Before Rabot, every new client prospect asked the same question: "How do I know what you're telling me is accurate?" And ShipCube had no answer beyond "trust us."
After deploying Rabot, the sales conversation changed completely. ShipCube could show prospects the actual platform: the video evidence, the condition documentation, the real-time visibility. Prospects didn't need to be convinced. They could see it.
An operations tool became a sales tool. When you can show a prospect irrefutable evidence of how their returns will be handled, the trust problem disappears. The sale closes itself.
600%
returns business growth
ShipCube, in 6 months
99%
return-to-stock rate
"Getting new customers to process returns with us via Rabot is easy. I show my prospect the platform and video, and they ask me where to sign."
Hooner Baweja
CEO, ShipCube
600%
Returns business growth in 6 months
99%
Return-to-stock rate
Demo closes deals
New client acquisition via platform demo
If returns are part of your operation, this is for you.
3PLs offering returns processing
You process returns but can't prove condition to your clients. You lose margin to unverified claims. You struggle to win new returns business because prospects don't trust grading they can't see.
Learn moreBrands wanting visibility into their returns
You send returns to a 3PL and get a spreadsheet back. You have no idea what condition items are actually in. You're writing off inventory that might be resellable.
Learn moreOperations scaling returns volume
You're growing, but returns fraud grows with you. Every new client adds complexity. You need a system that scales evidence as fast as you scale volume.
Learn moreAnyone who needs proof of what was actually returned
If "How do I know what you're telling me is accurate?" has ever cost you a deal, a client, or margin, this is the answer.
Learn moreSee how Rabot works for returns processing.
Install in one day. No WMS changes required. Every return gets a visual record from day one.